Thank you for choosing Styled by Tiki, Wig Specialist.
Please read the booking policy carefully before making an appointment. Booking with Styled by Tiki means you agree to the terms below.
Appointments & Deposits
- A non-refundable deposit is required to secure all appointments.
- Appointments are not confirmed until the deposit has been received.
- Deposits go toward your total service cost.
- Remaining balance must be paid on the day of your appointment, before or after service (as advised).
Cancellations & Rescheduling
- A minimum of 48 hours’ notice is required to cancel or reschedule.
- Cancellations or reschedules made within 48 hours will result in loss of deposit.
- Same-day cancellations or no-shows will be charged 100% of the service fee.
- Deposits are non-transferable and non-refundable.
Late Policy
- Please arrive on time for your appointment.
- A 10–15 minute grace period is allowed (depending on the service).
- Arriving later than the grace period may result in:
- A late fee, or
- Cancellation of your appointment with deposit forfeited
- If you are more than 20 minutes late, your appointment may be cancelled.
No-Show Policy
- Failure to attend your appointment without notice will be considered a no-show.
- No-shows are charged 100% of the service fee.
- Clients with repeated no-shows may be blocked from future bookings.
Hair Preparation
- If you booked a frontal or closure install, you are expected to arrive with your hair already cornrowed. Styled by Tiki does not offer cornrow services unless the client is getting a sew-in.
- Please ensure your hair is clean, dry, and free of oils or products unless stated otherwise. If you are getting a ponytail, your hair must be washed and blow-dried before your appointment. Failure to do so will attract an extra charge. This must be made known to the stylist before your appointment, or the required preparation service must be added to your booking on the website.
- If your hair is not properly prepared, your appointment may be delayed or cancelled.
Wigs & Custom Units
- Clients are responsible for ensuring wigs are ready and suitable for the selected service.
- Customisation requests must be discussed before the appointment.
- Styled by Tiki is not responsible for wigs purchased elsewhere that are damaged due to prior condition.
Guests & Children
- No extra guests or children are allowed unless previously agreed.
- This ensures a calm, professional working environment.
Payments
- Accepted payment methods will be confirmed at booking.
- All prices are subject to change without prior notice.
- Additional services requested on the day must be paid for immediately.
Refund Policy
- No refunds on services rendered.
- If you are unsatisfied, concerns must be raised during the appointment, not after leaving.
- Adjustments may be offered at the stylist’s discretion.
Health & Safety
- Please inform us of any medical conditions, allergies, or scalp issues prior to your appointment.
- Styled by Tiki reserves the right to refuse service if a condition may compromise safety or results.
Right to Refuse Service
Styled by Tiki reserves the right to refuse service to anyone displaying:
- Disrespectful behavior
- Poor hygiene
- Aggressive or inappropriate conduct
Thank you for choosing Styled by Tiki – Wig Specialist
We appreciate your understanding and cooperation. Your support allows us to provide high-quality, professional services to every client.
